the calm before the storm

after receiving a cable bill of over 300.00 today. after calling in july to change some of our service "saving us some doe" and to account for the summer off season. there could be a seething blog to come following the 3rd call to comcast today. stay tuned i will fill yall in even if it's fixed.  update......... I will have to deal with this tuesday the man i need to speak with is out of the office.......to give a heads up to the problem the wife turned off the extra movie channels we had during the summer off season of some of the shows we watch which should have shaved about 40.00 a month from the bill. she then switched our phone service from one provider to these comcast crooks. which added 20.00 to our cable bill but saved us 30.00 a month so our cable bill should have been 20.00 cheapert than normal. we were told we were given a promotional rate for the phone and they would waive the install fee. they failed to waive the fee and then failed to tell us they would be charging us a pro rated fee higher than the promotional rate for a full months service for signing up for the service 10 days before the billing date. nor did they tell us that they would be billing us for 2 months and 10 days of the service in a single month. cable bill jumped from 160.00 month to 307.00. so i truely feel cheated and misled. to be fair the higher up that started to deal with this issue has left for the day so with the facts stated we will see were this goes.