English_C6H6

Name: English_C6H6
Joined On: Jan 18, 2007
Maintag: English C6H6
Age: 29
Occupation: EHS Manager
Location: Huntsville
Currently: Offline
Last seen: 6/5/08

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Important Information

Sorry for the double blog, but just got some important info from Comcast's new customer support staff.

"The 8 megabyte line is twice as fast as the 6 megabyte line."

"Speedboost makes your computer faster when downloading and uploading."

and, best of all:

Her: "The 8 megabyte line is $53 per month if you do not subscribe to any other services"

Me: "What's the upload speed?"

Her: "8 megabytes."

Me: "Hm, probably not. That's the download speed, do you see anything about upload speed."

*multiple clicking sounds*

New Girl: "Tier two technical service, this is -------, how can I help you?"

Me: "Could you tell me what the upload speed is on the 8 mb service tier?"

New Girl: "512K, but Speedboost makes it faster when you're uploading data or files."

Me, trying not to laugh: "So it's 512k when I'm not using it and faster when I am?"

New Girl: "Yes sir"

Me: "How much faster."

New Girl: "I dunno, just faster."



Posted by English_C6H6 on Fri Sep 14, 2007 @ 3:23 pm EDT | 5 Comments
New Girl Must be Blonde

Posted by ATC_1982 on Fri Sep 14, 2007 @ 3:23 pm EDT

nice work English

Posted by rabbmasterflash on Fri Sep 14, 2007 @ 4:39 pm EDT

Thumbs down for bad mouthing technical support.

Posted by Baine on Fri Sep 14, 2007 @ 5:03 pm EDT

Thumbs up for angering Baine

Posted by MikeTheKnife on Fri Sep 14, 2007 @ 5:13 pm EDT

Thumbs sideways cause it's easy to anger Baine now that he's married, but technical support "screwage" rules.

Posted by SciDad23 on Sat Sep 15, 2007 @ 1:54 pm EDT

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