Words mean nothing!

Ok, I have a little rant so hang with me. 

I have learned throughout my life that words really don't mean anything.  Just yesterday I decided to order some business cards from Staples so I can pass them out to potential clients or friends to give to people.  I got online and created my card, ordered them and went about my day.  Staples states that the order will be ready within 4 hours for pickup.  I ordered the cards around 1pm and was going to pick them up that night or today.  After dinner, we got the hankering for some ice cream so I thought I would call Staples to make sure the cards are done and then pick them up while we were out.  It's 7pm, 6 hours after my order which was supposed to be done in 4 hours(5 pm).  I called them and not only was the order not done, they couldn't even find the order.  It took about 10 minutes for them to find it and after finding it the guy told me they would be ready tomorrow afternoon (which is this afternoon).  Even though I didn't need them yesterday or even today for that matter I just got pissed.  I asked the guy about the policy and he said they were too busy and couldn't get them done.  I then replied, "so, your 4 hour policy doesn't mean anything then?" and he said, "No, it doesn't"  I was so pissed I wanted to cancel my order but they have no cancellation policy because as stated in their FAQs "Due to the speed of processing your order, we are unable to cancel it."   It's really the pricipal of it all that pisses me off.

This is just one example of many where words don't mean shit.  Maybe that is why I can't even brind myself to watch the political debates or read a politcal blog or even a news story for that matter.  People are all the time saying crap that they really don't mean.  Actions my friend are what matter, words don't mean shit.