I hates me some old people

I would like to find the retard who decided it was a good idea to create a service for people to login to view their medical chart online and kill them very slowly and painfully. Maybe in another 30 years our elderly will be sufficiently computer saavy to handle such a thing, but I'm sick and tired of fielding phone calls from cranky old farts who constantly lock themselves out of their charts because they don't have the common sense to write down their login information, or failing that, the ability to read a webpage and follow simple instructions.

/rant