Jennifer

Name: Jennifer
Joined On: Apr 08, 2005
Maintag: Poohbot
Age: 33
Occupation: Self-Employed
Location: Wyoming
Currently: Offline
Last seen: 8/14/08
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05/17/08 Return to main blog
Shocking news....microsoft customer service sucks
We exchanged our pos xbox 360 for a new one. This is like the 7th xbox we have exchanged I am so glad we bought the in-store warranty. So now my rock band DLC won't work offline and we are getting ready to move in about 3 weeks to a place where there is not going to be internet access available for at least two months. I read online it is a licensing issue I don't really know what that entails so we call customer support. After 2 hours and 4 people who can't speak english later I think we have to fax some stuff off and they might resolve the issue but we won't know for at least a week. It would have taken less than 2 hours to get where we wanted to go but there was a hell of a communication problem these people talk over the top of you while you try to explain your situation and what you need to do. It was highly frustrating and I hate the way this game is setup because I guess they have to re-issue a new license as long as we qualify. I am not sure if we do because the old system is slightly different than my new system. Our other option is to pay for the songs again and re-download them. The licensing can take up to 30 days so I am hopeful..sort of.Posted by Jennifer on Sat May 17, 2008 @ 1:30 am EDT | 3 Comments
good luck with everything, hope all goes well. 2 months of no net? yikes, i'd go nuts
Posted by on Tue May 20, 2008 @ 10:29 pm EDT
How did it turn out? They able to get your dlc switched to the new console?
Posted by Cynical_Hermit on Wed Jun 18, 2008 @ 4:17 pm EDT
No we just downloaded them again. It was a huge hassle so it seemed easier just to shell the money out rather than delve into the mess.
Posted by Jennifer on Tue Aug 5, 2008 @ 11:53 pm EDT
