fecknmental

Name: fecknmental
Joined On: Jul 23, 2006
Maintag: Couch Tattie
Age: 28
Occupation: Customer Care Advisor for Vodafone
Location: Scotland
Currently: Offline
Last seen: 7/4/08
2549 Member Points
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10/17/06
Quiiting Smoking :(
Well i have finally bitten the bullet and decided i need to quit smoking due to my asthma.I had my last ciggerette 16/10/06 @ 03:30 and then stuck my silly nicotine plaster thingy on lol.
Woke up feeeling rougher than a bag of shit but still not had my morning smoke which is damn hard. I am really not looking forward to tihs i love my cigerettes and am already chattering away desperate for one but i must focus.
Fingers crossed it works i have been smoking a very very very long time i am now 28 and had my fisrt 1 when i was 6 but doc says i will be lucky to see 50 so had to think of my family on this one.
Posted by fecknmental @ 5:48 am EDT | Permalink | 7 Comments
10/16/06
My Job
Well as my profile states I work for Vodafone as a customer care advisorI used to be a team manager but they no longer needed as many as they had so I was placed back on the phone. I really do dislike my job as I am not really a people person I cant be bothered with argumentative people who want everything for nothing.
I was thinking of a new job but then remembered some of the awkward calls that i have had to deal with over my 4yrs with the company and some made me giggle and some made me angry so thought i would give you a little insight into the job
On Vodafone internet you have adult control so kids cant look at porn etc but this 67yr old man wanted it lifted and didnt have a credit card to use for proof of age. He immediately then started saying that he was 65 and shouldnt need to confirm it but i had to advise that i couldnt see him to say how old i think he is so he would need the credit card or the bar will remain.
On this he then managed to get a credit card so as we were removing the bar he was talking away about the old days when he was in the navy which i was listening to and giving the appropriate verbal nods.
The cust then started talking about all the countries he had been too which I advised i have never been abroad and that i dont intend to when he then came out and said "I have been all over the world and been out with ladies from all nationalaties" (the customer then starts name some). I was still giving verbal nods with the occasional wow that sounds good when out of the blue he then said "dosent matter where the girls come from they all have one thing in common". At this point i am starting to think to myself where is this going when he said "They are all pink and like a good fucking". I nearly choked i was not expecting a 67yr old man to say this on a call to his mobile phone company. He noticed the shock in my voice and apologised which i said was alright it had been the highlight of my day lol.
I am generally quite a patient person and understnd what customers are going through not everybody can set up a phone manually for internet/mms but i do get very impatient when it comes to just plain stupidity like i had a customer who didnt even know what i meant when i said press 5 on your phone i had to spend 15mins trying to explani it to her. I tried everything from the number 5 after 4 before 6 or the button that has either an indent or a line sticking out? The customer just couldnt get it and i was dreading the configuration and trying to talk the customer through ip addresses and port number let alone actually spelling the whole thing out for her so i advised her to take the phone to the shop and let them do it for her.
You do have some really uncomftable moments like people who are going through sex changes. On Vodafone you have to use the customers name during the call so what do you call them Mr/Mrs i must admit though that people are pretty good at understanding how difficult it can be and do give you a bit of help.
And you would be surprised how many people will chance there luck to get something for nothing and some of the stories they come up with.
I have had people saying that they have been raped and need money on there phone so they can use it or that they are pregnant and there water has broken. The thing is this does work a lot because in our line of work we have to deal with as many calls as possible and people dont really give two thoughts about it. I unfortunately am under the belief that if you dont deserve it your not getting it because everyone should know that if there is an emergency you can still use yout phone to call the emergency services. I have been sickened with some of the stuff that people say when they dont get there own way. I had one customer who told me that he molesters his families kids and if I dont give him 25p credit he will do the same to mine. What deranged people there are out in the world.
Unfortunately for him I dont hit and miss and i dont take things lying down. I told him he was sick sad individual who thinks that because he hiding behind a phone he can get away with it. I advised him he would regret saying that we reported him to the police the last we hear he was under investigation and his family.
As you can see you have all sorts but unfortunatle the calls like the last two are far far far more common than the top one so next time you phone a company remember that they have to deal with some nasty shit and try and be a bit more understanding it makes the call easier for us and yourself and you find you will get more anyway as we are more than happy to go that bit extra rather than doing the bare minimum
well sorry if i have bored you lol and thanks for reding.
Posted by fecknmental @ 5:52 am EDT | Permalink | 4 Comments
10/15/06
Halo Today
I was playing a game of halo today as you do but i was using my wee boys account as wante to get the level up a bit before i cancel it.At the start of the game my team immediately started killing themselves and betraying and eventually i was on my own with -9 kills for the team score
I thought about quitting as didnt see the point in continuing but thought whats the harm its my boys account so might as well enjoy it.
It took me a wee minute to get into it as i was still quite annoyed that these idiots had spoiled the game but hey thats what happens if you venture off by yourself and not you 2o2p friends ;)
As it turned out these guys i was playing were really taking this game seriously and were shouting abuse me all over the place and were all trying to camp in places to hopefully catch me when i was running around frantically looking for them. This all changed about half way into teh game sa i started pulling some kills back and all i could hear was "he must be modding" (on a 360 may i add lol).
I thought i would share this with everyone because it was really funny
Incase you dont know my sons account is DylanySniper300 which he picked on his own and he is only 6 lol.

Posted by fecknmental @ 8:44 pm EDT | Permalink | 4 Comments
10/13/06
Halo 3 curiosity
Well after all this talk on Halo 3 on the main page blog got me thinking about pre orders and stuff.As i am from the UK i was using the UK stores for some indication on what to expect and i only checked 2 websites.
Already there is a different in price and they have it available for pre order now.
Game are doing it for £44.99

Play ws the next stop and they are pre ordering the game for £39.99

Sorry if anyone has any issues with these pics you have no idea how long it to add them lol.
Posted by fecknmental @ 4:27 pm EDT | Permalink | 2 Comments
10/13/06
Game crashes
Ok I for one dont mind the occasional crash in a game it ecepted as much as it can be annoying especially when like me i played my through King Kong not saving it for the game to crash and having to start again (as if it wasnt boring enough the 1st). Then to top it all off i found some cheats for the game so i could go back to where i was.Great i thought until i completed the level and across the screen in red letters cam up i cheated and it wouldnt stand i wouldnt mind i wasnt cheating to get passed the level i was on just to get to it grrrrrr.
I have noticed with a lot of the games in fact almost all of them that the crashes are far more frequent take just now i played half an hour on 99 nights just to get the final bos on the level and guess what? If bloody crashed so i have to do it again and i will rush thorugh it so probably wont get the level pick ups.
On TDU i let my friend play it whilst i was working (
Is this something we have to expect from now a really unstable gaming setup its bad enough when it only happens once in a while but this almost every week and on all games it seems that the console cant handle the next gen requirements.
When i have been playing with friends on Live either of us get a message sometimes thats all it takes to crash us out so we havce to start all over again which is very infuriating.
Is this what we are going to except I for one am not happy that this is the case and it isnt just my console i know it appears I am always being negative towards the 360 but i feel it is very important that something is done sharp in order for us to actually enjoy the games and as I am typing this out all i can see on my TV is my guy with his spear in mid swing with 4689 combo and i am gonna lose all that
Posted by fecknmental @ 8:28 am EDT | Permalink | 0 Comments
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This one's for caesar :-)
codemonkey
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Vacation is almost over, sad face.
codemonkey
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A few days off from family - they return
codemonkey
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Merry Christmas!
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Power!!!
codemonkey
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No Power, but Video is up! :)
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I'm at work on a Sunday to use Net access!
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